Refund policy

At Campro.in, we strive to ensure you are completely satisfied with your purchase. We understand that sometimes things don’t go as planned, and we are here to make the process as smooth as possible.
1. Return and Exchange Window
You may request a return or exchange within 1 days from the date of delivery. Requests made after this period will not be eligible for processing.
2. Eligibility for Returns/Exchanges
To be eligible for a return or exchange, your item must meet the following criteria:
 Manufacturing Defects: The product has a technical fault or manufacturing defect.
 Incorrect Item: You received a product different from what you ordered.
 Damaged in Transit: The package arrived in a damaged condition.
 Note: We strongly recommend recording an unboxing video when you receive your package, as it serves as primary proof in case of shipping damage.
3. Condition of Products
For a successful return/exchange, the item must be:
 Unused and in the same condition as you received it.
 In its original packaging with all tags, labels, and manuals intact.
 For electronics: The seal must be unbroken. If the product has been activated or the seal is broken, we may be unable to accept the return unless the product is defective.
4. How to Initiate a Request
To start a return or exchange, please follow these steps:
1. Email us at camproca5@gmail.com or watsapp 9745621152 with your Order Number and a clear photo or video of the issue.
2. Our support team will review your request and respond within 48 hours.
3. Once approved, we will arrange for a courier partner to pick up the item from your location.
5. Refund Policy
 Once the returned item is received and inspected by our team, we will notify you of the approval or rejection of your refund.
 If approved, your refund will be processed, and a credit will be applied to your original payment method within 7–10 business days.
 Please note that shipping charges are non-refundable.
Important Notes for Customers:
 Unboxing Video: We highly recommend capturing a video while opening your parcel. This helps us resolve disputes regarding damaged or missing items much faster.
 Packaging: Please ensure the product is packed securely so it is not damaged during return transit.
Customization Instructions:
 Replace [e.g., 7] with your actual policy timeframe (e.g., 5 days, 10 days).
 Replace [Your Email Address] with your official customer support email.